What We Offer

At Bastion Reputation we help you be your best on your best day and the best you can be on your worst day. For some, giving evidence at a public hearing inquiry or investigation can be their worst day. Our inquiries and preparation training will help you to put your best foot forward and communicate with confidence, clarity and consistency.  

Our inquiries preparation and training is specifically designed for executives, senior managers and anyone who has been called to give evidence. The training is very hands-on and is highly customised for each client. You will learn how to shape your responses in a way that is credible and succinct. You will also learn how to communicate with the right delivery, voice, tone and body language. A key element of the training will be learning how to manage difficult or challenging questions, as well as how to clearly communicate highly complex, technical or sensitive information. The training includes a mix of some theory and plenty of practice.  

Our trainers will conduct a series of interviews with you, to put your learning into practice. We also replicate the environment you will be giving evidence in, whether online or in person, to ensure you are familiar with it and can navigate the pitfalls for each situation. We provide immediate feedback to you to help you assess and then build on your performance. 

The training can be delivered in person or online. Your safety is paramount and any in-person training will be conducted with strict adherence to the latest public health guidelines. 

We offer tailored training sessions for appearances at: 

  • Public Accounts and Estimates Committee (PAEC) 
  • Senate and house estimates hearings 
  • Public inquiries 
  • Taskforces 
  • Investigations 
  • Regulatory inquiries 
  • Royal commissions 
  • Judicial inquiries 

Inquiries preparation and training will help: 

  • Increase skills and capability – developing the skills you need to communicate with clarity, confidence, credibility and calm 
  • Leadership development – leadership is more important than ever and we know that to be a great leader, you need to be a great communicator. Great communication is essential to good performance under pressure.  

About Our Trainers

Our trainers are highly experienced practitioners who know their craft inside out and are passionate about sharing their skills and insights. We will consider each project on a case-by-case basis and determine the best trainers to deliver the best outcome. 

Michele Fonseca

Head of Training and Capability

With more than two decades’ experience in media and communications, Michele is an accomplished media and presentation trainer, interviewer, presenter, coach, facilitator and change management specialist. Beyond her career at the ABC as a journalist and senior executive, Michele has also worked as a communications consultant and media trainer for Victorian government agencies and emergency services. She has excellent oral and written communication skills and is passionate about helping others to find their true voice and meet their potential.

Clare Gleghorn


Clare has more than a decade of experience working in government, public affairs and corporate communications roles in Australia and overseas. Clare was previously the Director of Corporate for the Melbourne office of Edelman and started her communications career with the Victorian Government. She has also worked in the UK with Shell and the UK Government.

Scott Thompson

Chief Strategy Officer

Scott is an accomplished strategic communicator, adviser and campaign director with almost 20 years of helping leaders in business, government and the community achieve their goals for economic and social progress. Scott has run major campaigns for government, advised CEOs and executives, and guided some of Australia’s biggest public private partnership projects from inception to delivery.

Genine Johnson

Principal Consultant – Campaigns and Digital Reputation

Genine has more than 20 years’ experience as a press journalist and senior leader in communications and engagement in state and federal government agencies. Genine is highly skilled in contentious issues management, reputational build, crisis communications and staff capability building, and has headed up corporate affairs teams and worked as a personal trusted adviser to heads of agencies.

Get in touch

If you are interested in any of these sessions, please contact our Head of Training & Capability, Michele Fonseca on 0419 661 121 or email enquiries@bastionreputation.com.au  

Need urgent support?

To find out more about how we can help you, send us your details by following the below link and we’ll be in touch.
If you need urgent assistance, please call us on 0407 400 695 .

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Bastion AgencyBastion Reputation is part of Bastion, which is the largest independent communications agency in Australia.

We are a full service integrated agency that aims to deliver simple, original and resourceful communications solutions to our clients’ complex problems.

We help our clients create, grow, measure and protect their businesses.

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